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Business Case: CallBots managing medical appointments for Asisa

Business Case: CallBots managing medical appointments for Asisa

by Jesus Cañizares | Feb 28, 2022 | Blog EN

Business Case: CallBots managing medical appointments for Asisa Asisa – a member of the HLA group – is one of the leading insurance companies in Spain, with its own healthcare network consisting of 16 hospitals and more than 10,000 subsidised centres. They needed to...
Whitepaper: Methodology for advanced debt portfolio management

Whitepaper: Methodology for advanced debt portfolio management

by Jesus Cañizares | Sep 16, 2021 | Recursos EN

In this white paper, discover how to conduct an internal review and, with your own resources, begin to improve the debt management mechanisms of your company. Using this exclusive methodology developed by our consultants, we explain the structure review process step...
2 functionalities that your Contact Center management system should allow you to apply to improve your quality policy.

2 functionalities that your Contact Center management system should allow you to apply to improve your quality policy.

by Jesus Cañizares | Aug 13, 2021 | Blog EN

2 functionalities that your Contact Center management system should allow you to apply to improve your quality policy. In a scenario in which guaranteeing excellence in customer service is practically standard, it is necessary to implement a series of...

Recent Posts

  • Business Case: CallBots managing medical appointments for Asisa
  • Whitepaper: Methodology for advanced debt portfolio management
  • 2 functionalities that your Contact Center management system should allow you to apply to improve your quality policy.
  • How to apply the Uncanny Valley Theory to virtual agents or CallBots?
  • Top 5 practices to improve the productivity of your remote customer service team

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