If it’s automatic, is better
The everyday work of contact centres is full of tasks that take time away from other matters that are more productive or more important for your business. Why don’t you leave them to us? You will be entrusting them to real experts. We have enough technology and experience to automate them… and we continue to work on improving them.
Your business has a lot to gain:
Eliminate waiting times with our CallBots.
Get a faster customer experience and free up your agents to address priority situations.
Automate your conversations.
Online payments; collections; schedule appointments… Do you know all the tasks that our Virtual Agents can automate?
Monitor your performance.
With Vozitel you will be able to know your service levels, call times, resolution rates and many more KPIs… and all in real time.
Automate processes filtered by criteria.
Select the criteria, send communications automatically, and save time managing contacts.