WHY NOT BETTER?

We are at the forefront of the CcaaS sector, simply because we do things right. We like our work, we are proud of our solutions, and we do not stop working on improving them:
our goal is to facilitate the everyday life of our customers, improvement by improvement.

Our values

01

Excellence

We do things properly, just as they should be done. It is not a question of competitiveness or leadership, but of satisfaction as a brand and of commitment to our customers. This is how we understand the business, and the world.

02

Efficiency

Productivity yes, but properly understood: it is not about exploiting resources, but about getting their full potential. We use technology to get the best out of people.

03

Innovation

Our spirit of improvement makes us a dynamic brand in constant motion. Each achievement is followed by a question: Can we improve on it? We listen to our customers, we move forward with them, and we always find the same answer: of course.

04

Passion

We get involved with our products, we are committed to our customers, we are excited about our brand, and we give everything to meet each goal. Our passion means that we never settle and our idealism always makes us take one step further.

About us We are honest, ethical and naturally demanding, not only because we are a company, but also because we work with people and for people. In addition, we are not satisfied with doing it well, we aspire to do even better. We believe that this is always possible, and we use all our resources in achieving it: we listen to our customers, we use the most advanced technology, and we take care of every detail. In the end, it all adds up.

Our mission At Vozitel we want to help our customers improve their results and reduce costs by automating processes and simplifying task management.

“The best thing about Vozitel is its application of Artificial Intelligence to the recovery process, which has contributed to optimizing the model and making it scalable to all Group companies." Marcos Vidal Recovery Manager,
ABANCA

“Much of the success of Vozitel resides in, the result of the combination of a cutting-edge SaaS product, with a human team of EXPERTS." Joaquín Juridíaz Service Channel Manager,
Asisa

“There is nothing more important than being connected with the client and having the most up-to-date information possible. Thanks to Vozitel that is not a problem.” Raúl Domínguez COO,
BJS Legal Services

“Vozitel offers us the possibility to get ahead of the competition in management capacity.” Rafael Gisbert Valverde Head of Technical Assistance Department,
Carsmarobe SL

"Thanks to the automation of the process and the elimination of waiting times with the Vozitel CallBots, we improve the experience of our customers." Cristina Iglesias Fernández Digital Projects Manager,
E-voluciona

"We have achieved control and optimization of commercial agents with Vozitel." Lucía Alba Bedate Commercial Manager,
ITEP

“Quality and maximum commitment in requests made, at a more than reasonable cost. are the best of working with Vozitel." Marcos Ruiz Gómez Business Partner (Technology),
Konecta

“We have improved the teams performance and increased the efficiency in call time.” Cristina Serrano Operations Manager,
Energía Colectiva SL

“Vozitel has always adapted to the needs of my company. You helped us be what we were looking for and now we grow hand in hand." Cristina Vidal Rodero Business Manager,
NAVISER SERVICIOS

Implementing Vozitel requires little time and effort." Pedro Segura Operations and Quality Manager,
Reale Seguros

"The power provided by flexibility and adaptability to the needs of each client make Vozitel unique in the SaaS market." Roberto García Cela Business Support - Key User CRM,
Rentokil Initial

"The human team and the agility when it comes to helping us with daily support are a strong point of Vozitel." Ana Mª Rodríguez Rubio Call Center Supervisor,
Sanitas Diversificación

"We have managed to be more efficient, and this translates into better customer service and greater control over the company's activity." Jesús López IT Systems Manager,
Terránea SL

Is there anything we can do
for you? Sure we can.

hello@vozitel.com
+34 910 841 500

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