Contact Centre (BPO)
Efficiency, productivity and many improvement options.
We automate your tasks and optimise them with a leading and highly awarded CallBots service. This way, you will see your productivity grow in real time, and you can also increase it, thanks to process monitoring.
Many customers already trust us:
Get a headstart:
01
No waiting times with CallBots
Get a more satisfying customer experience and free up your agents to address priority situations.
02
Automate administrative tasks
Our platform has the most innovative tools and technologies; this way your teams will save time in their daily tasks.
03
Monitor your performance
Analyse your service levels, call times, resolution rates, and many more KPIs. And all in real time. Can you imagine how much you can improve your services?
And not only that, we can offer you more:
01
Everything in one platform.
We are CRM. And virtual PBX. And multichannel, and telemarketer. And the only one to offer you CallBots in Spain. Why not better?
02
Process automation, save time!
We help you manage your processes automatically and simplify task management so you can focus on what is important.
03
Better interaction and commitment with your customers.
We guarantee agility and organisation in your communications with them. We give the best of us so that you give the best of you.
04
Personalised customer experience.
Anticipate your customer's needs through their history and create more personal communication with them.
05
More productivity, more savings.
Analyse the productivity of your agents in real time and increase it. We have the tools to increase your efficiency, and the technology to reduce costs by up to 80%. (Yes, 80%!).
06
Comprehensive communication management.
Communicate with your customers however you prefer; we have all the channels: chat, e-mail, SMS, telephone, social networks, etc. Adapting has never been so easy.
