by Cristina Martos | Feb 28, 2022 | Blog EN
Business Case: CallBots managing medical appointments for Asisa Asisa – a member of the HLA group – is one of the leading insurance companies in Spain, with its own healthcare network consisting of 16 hospitals and more than 10,000 subsidised centres. They needed to...
by Jesus Cañizares | Sep 16, 2021 | Recursos EN
In this white paper, discover how to conduct an internal review and, with your own resources, begin to improve the debt management mechanisms of your company. Using this exclusive methodology developed by our consultants, we explain the structure review process step...
by Cristina Martos | Aug 13, 2021 | Blog EN
2 functionalities that your Contact Center management system should allow you to apply to improve your quality policy. In a scenario in which guaranteeing excellence in customer service is practically standard, it is necessary to implement a series of...
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