We are the ultimate solution for Contact Centres

Because we combine Virtual PBX, CallBots, specialised CRM, artificial intelligence tools, and a multitude of communication functionalities. This is how we improve your customer’s experience, increase your productivity, and reduce your costs by up to 80%. And we still aim to offer you more.

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    Many customers already trust us:

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    Frost & Sullivan named Vozitel in its Frost Radar ™: European Contact Center as a Service Market (2020)

    Thanks to our constants improvements and innovation in our Callbots technology within a cloud-based All-in-one CRM platform.

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    Can we help you? Of course we can

    01

    We increase your productivity and your savings

    Analyse the productivity of your agents in real time and increase it. We have all the necessary tools to enhance your efficiency, and the technology to reduce costs by up to 80%.

    02

    We make it easy for you. Zero complications

    No strings attached, no initial investment, and no need for specialised staff. With a cloud-based infrastructure and traffic consumption included. In addition to variable cost per use, contracting modalities and custom functionalities. And implementation in 48 hours. And international presence …

    03

    We are constantly innovating

    Artificial intelligence; Speech Analytics; CallBots technology with integrated machine learning, unique in the market; high level of process automation … and more soon to come.

    04
    We optimize your resources

    Put our CallBots to work; you will have artificial intelligence on your side and will be able to make the most of your resources. Your customer experience, even smarter!

    05
    We offer a comprehensive solution

    When we say all-in-one, we mean CRM for contact centres, CallBots, virtual PBX, automatic dialer, productivity management, automation and optimisation of workflows in repetitive processes… an all-in-one solution!

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    Just what you need and more than you expect:
    CRM Thanks to our CRM, which specialises in contact centres and is optimised with Cloud Computing, you will be able to monitor the productivity of your teams and effectively distribute the workload. Find out More >
    Virtual PBX with Dialer CallBots Telephone Traffic Omnichannel
    Business areas: no matter what you do, we can certainly help you.
    Debt Collection React faster and increase debt recovery, automate the management of defaults, maximise the performance of your campaigns, etc. We make your work easier. And more effective too. Find out More >
    Customer Service Sales and Telemarketing Process automation Appointment management