The final solution for Contact Centers

We are the final solution for Contact Centers

And we are because we combine Virtual PBX, CallBots, specialized CRM, artificial intelligence tools and a multitude of communication functionalities. This is how we improve the experience with your customers, increase your productivity and reduce your costs by up to 80%. And we still aim to offer you more.

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Many clients already trust us:

Frost & Sullivan named Vozitel in its Frost Radar ™: European Contact Center as a Service Market (2020)

Thanks to our constants improvements and innovation in our Callbots technology within an All-in-one CRM platform based in the cloud.

Can we help you? Of course we can

01

We increase your productivity and your savings

Analyze the productivity of your agents in real time and increase it. We have all the necessary tools to enhance your efficiency, and technology to reduce costs by up to 80%.

02

We make it easy for you. Zero complications

Without obligation to stay, without initial investment, and without the need for specialized staff. With infrastructure in the cloud and traffic consumption included. In addition to variable cost per use, contracting modalities and customized functionalities. And implementation in 48 hours. And international presence …

03

We are constantly innovating

Artificial intelligence; Speech Analytics; CallBots technology with integrated machine learning, unique in the market; high level of process automation … And soon, more.

04

We optimize your resources

Put our CallBots to work; you will have artificial intelligence on your side and you will be able to get the most out of your resources. Your customer experience, even smarter!

05

We offer a comprehensive solution

When we say all-in-one, we mean CRM for contact centers, CallBots, virtual PBX, automatic dialer, productivity management, automation and optimization of workflows in repetitive processes…, all in one solution!

LET’S TALK

WHY NOT BETTER?

Just what you need and more than you expect:

CRM Thanks to our CRM, specialized in contact centers and optimized with Cloud Computing, you will be able to monitor the productivity of your teams and distribute the workload effectively. Know More >

Virtual PBX with Dialer CallBots Telephone Traffic Omnichannel

Business areas: no matter what you do, we can surely help you.

Debt Collection React faster and increase debt recovery, automate the management of defaults, maximize the performance of your campaigns…. We make your work easier. And more effective too. Know More >

Customer Service Sales and Telemarketing Process automation Appointment management

Think about an industry and we will give you a solution

CONTACT US

“The best thing about Vozitel is its application of Artificial Intelligence to the recovery process, which has contributed to optimizing the model and making it scalable to all Group companies." Marcos Vidal Recovery Manager,
ABANCA

“Much of the success of Vozitel resides in, the result of the combination of a cutting-edge SaaS product, with a human team of EXPERTS." Joaquín Juridíaz Service Channel Manager,
Asisa

“There is nothing more important than being connected with the client and having the most up-to-date information possible. Thanks to Vozitel that is not a problem.” Raúl Domínguez COO,
BJS Legal Services

“Vozitel offers us the possibility to get ahead of the competition in management capacity.” Rafael Gisbert Valverde Head of Technical Assistance Department,
Carsmarobe SL

"Thanks to the automation of the process and the elimination of waiting times with the Vozitel CallBots, we improve the experience of our customers." Cristina Iglesias Fernández Digital Projects Manager,
E-voluciona

"We have achieved control and optimization of commercial agents with Vozitel." Lucía Alba Bedate Commercial Manager,
ITEP

“Quality and maximum commitment in requests made, at a more than reasonable cost. are the best of working with Vozitel." Marcos Ruiz Gómez Business Partner (Technology),
Konecta

“We have improved the teams performance and increased the efficiency in call time.” Cristina Serrano Operations Manager,
Energía Colectiva SL

“Vozitel has always adapted to the needs of my company. You helped us be what we were looking for and now we grow hand in hand." Cristina Vidal Rodero Business Manager,
NAVISER SERVICIOS

Implementing Vozitel requires little time and effort." Pedro Segura Operations and Quality Manager,
Reale Seguros

"The power provided by flexibility and adaptability to the needs of each client make Vozitel unique in the SaaS market." Roberto García Cela Business Support - Key User CRM,
Rentokil Initial

"The human team and the agility when it comes to helping us with daily support are a strong point of Vozitel." Ana Mª Rodríguez Rubio Call Center Supervisor,
Sanitas Diversificación

"We have managed to be more efficient, and this translates into better customer service and greater control over the company's activity." Jesús López IT Systems Manager,
Terránea SL

Can we do something for you?
Of course we can.

hello@vozitel.com

+34 910 841 500

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