Automate tasks, prioritize key contacts, and accelerate recovery with CallBots trained specifically for debt collection.
Benefits from day one
More debt recovered in less time
Increase collected volume and reduce turnaround times with intelligent, multichannel workflows.
Value-based prioritization
Organize portfolios by payment probability and focus efforts where they generate the most impact.
Collection cycle automation
Reminders, follow-ups, and communications configured to accelerate every stage without manual tasks.
Integrate leading gateways and meet the highest security standards.
We are PCI-DSS compliant and work with Redsys, Ceca, and Stripe. Integrated POS, Bizum, and secure payment links to reduce steps and increase conversion.
Salesforce, Zendesk, Notion, Airtable, Zapier, etc.
Speech Analytics and conversational scoring to prioritize cases and transfer to agents only when they add value. More efficiency and lower cost per contact.
24/7 CallBots that remind payments, manage promises, and confirm results with a human tone. More recoveries without affecting the experience.
Results that matterDebt recovery
Contactability rate
Operating costs
What our partners think 
"The best thing about Vozitel is its application of artificial intelligence to the recovery process, which has helped optimize the model and make it scalable to all companies in the Group."
Director de Marketing ABANCA
"There is nothing more important than being connected with the client and having the information as up-to-date as possible. Thanks to Vozitel, that is never a problem."
CEO de BJS
Leave us your details, and an advisor will contact you to improve your recovery rates and reduce costs.
We help youYes. Vozitel allows you to design automated workflows that intelligently manage tasks, communications, and recovery actions. These workflows help standardize processes, reduce errors, and accelerate debt recovery by automating reminders, payment promises, and file follow-ups.
Yes. The platform includes an omnichannel CRM that integrates inbound and outbound calls with mass management (predictive, progressive, and preview modes), AI Callbots, SMS, email, chat, WhatsApp, RCS, and other channels in a single environment. This allows interaction with each debtor through their preferred channel, increasing contactability and improving customer experience.
Yes. Vozitel has integrated payment gateways that allow for fast and secure settlements using credit or debit cards. Additionally, payment links can be sent via SMS, WhatsApp, RCS, or email to facilitate immediate debt regularization from any device. We also offer debtors in Spain the possibility to settle their debt immediately through Bizum.
Yes. The platform is designed to operate with high standards of security and regulatory compliance, guaranteeing the protection of financial data and the secure handling of sensitive information in payment processes. We hold ISO 27001 and ENS (High Level) security certifications.
Yes. Vozitel incorporates virtual assistants based on traditional and generative AI (AIGEN) that can automatically manage interactions with debtors. These Callbots and Chatbots can send reminders, negotiate payment commitments, or resolve inquiries, optimizing the management of low-value debt and reducing the operational load on the human team.
Yes. Vozitel allows for mass certified communications through trusted third parties, guaranteeing the traceability, integrity, and evidentiary validity of sent notifications. These communications are especially useful for debt claim processes or formal requirements, as they generate verifiable evidence of sending, delivery, and content. Organizations can thus meet the requirements of the new Procedural Efficiency Law and strengthen the legal security of their notification processes.
Además, la plataforma permite distribuir estas comunicaciones a través de múltiples canales digitales como SMS, email o mensajería enriquecida, integrando el registro de evidencias directamente en el expediente del cliente o deudor. De esta forma, las organizaciones pueden cumplir con los requisitos de la nueva Ley de Eficiencia Procesal y reforzar la seguridad jurídica de sus procesos de notificación.
