Centralize all your channels, automate processes, organize tasks, and measure productivity with a solution designed to optimize every interaction and improve the customer experience.
Benefits from day oneData-driven decisions
Clear KPIs and reports to act based on evidence, not intuition.
360º real-time view
All interaction history and data in a single view.
Frictionless and secure scaling
Fast integrations and full compliance (PCI-DSS, ISO 27001, GDPR).
Team performance under control
Assign objectives, distribute tasks, and analyze results easily.
More efficiency, less manual workload
Workflows and rules adapted to your business without losing control.
Everything you need, in our CRMVoice, WhatsApp, email, chat, SMS, RCS, and social media in the same environment.
Organize contacts and tasks with full traceability: plan, assign, and follow every case.
Plan, assign, and track every case with full traceability.
Segment audiences, send mass messages, and measure the impact.
From acquisition to loyalty or collections, at every stage of the cycle.
KPIs by channel, campaign, or agent; dashboards tailored to your needs
Connect with Salesforce, HubSpot, Dynamics, ERPs, POS, or internal systems via open APIs or native connectors.
Synchronize data, create tickets, or trigger campaigns based on events (and vice versa).
Create fields, views, permissions, templates, and dashboards according to your logic.
PCI-DSS, ISO 27001, and GDPR; your information is always protected.
Dashboards, real-time monitors, and configurable reports (over 100 predefined) on service levels, calls, tasks, and productivity.
Results that countin operational efficiency
in errors from manual tasks
in control over communications and flows
What do our partners think
"The integration of the CRM with the entire Vozitel ecosystem has allowed us to scale without losing traceability or agility."
business support Key User CRM, rentokil
"With Vozitel, we have a single view of the entire customer relationship, from the first contact to building loyalty."
Dir. Proyectos Digitales
Leave us your details and we will help you unify channels and achieve a 360º view that truly converts.
We help youYes. Vozitel includes a fully integrated native CRM that allows for the segmentation of databases and campaigns according to multiple business criteria. This facilitates the creation of more precise campaigns and improves contact personalization.
Yes. The platform allows for the automation of contact flows, sales follow-ups, lead nurturing, and pipeline management. You can define tasks, reminders, and automatic actions within the CRM to ensure opportunity tracking and improve conversion.
Yes. The Vozitel CRM allows you to visualize and manage commercial opportunities through a sales pipeline, making it easy to track each opportunity from the first contact to the final closing.
The CRM integrates multiple channels such as voice, email, chat, SMS, RCS, WhatsApp, and social media in a single environment, keeping a complete history of communications.
Yes. Vozitel offers reports, advanced dashboards, and monitors to analyze commercial activity, campaign performance, and agent productivity in real-time.
